diamond exchange
diamond exchange
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This app is available for your device
diamond exchange
This app is available for your device
Contact
+91 6700057948
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamond exchange?
To log in, open the app and enter your registered mobile number to receive a verification code. Verify the One-Time Password (OTP) sent to your phone, and this will securely log you in. No password or email is required, making the login process quick and easy.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. You may need to wait again after clicking the "send OTP" button. If you don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active mobile number. If your number has changed, send your updated KYC details to the customer support via email to facilitate a smooth account transfer. This will help you regain access to your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app without any problems. Once you've downloaded the update, you should be able to access the app seamlessly.
Q1: What is the minimum withdrawal amount in the diamond exchange?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for money earned from gaming, and not for bonus amounts. This means users can only access the funds they've earned through gameplay, not any additional rewards or bonuses.
Q2: Is it necessary to do KYC for withdrawal?
You are required to complete and submit your KYC details within the app, which includes saving your Aadhaar card, UPI information, and all bank details. This information is necessary for the app to function and verify your identity. Please ensure you accurately provide and store this sensitive information within the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, but can sometimes be faster, taking as little as 30 minutes. However, there may be occasional delays in payment processing, requiring a wait of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned using the bonus can be withdrawn by the player. The bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, don't worry as the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for assistance.
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